Owner: Vanessa Samana  

Email: jvshonu@gmail.com

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Thank you for choosing JVshonu for your skincare needs. We value your satisfaction and strive to provide you with the best products and service. If you wish to return a product, please read our return policy carefully.

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Return Eligibility:

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All products from JVshonu are eligible for return if they meet the following criteria:
- The product has never been opened or used.
- The product's exterior packaging is intact, undamaged, and free from any writing or labels.
- The return request is made within 30 days from the date of purchase.

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Return Process:

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1. **Request a Return Label:** To initiate a return, please send an email to [jvshonu@gmail.com](mailto:testemail@gmail.com) with the subject line "Return Request - Order #[Your Order Number]." In your email, include your name, contact information, order number, and the reason for the return.

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2. **Receive Return Label:** Once your return request is approved, you will receive a return label by email within [3-5] business days. Please print the label and affix it securely to the package.

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3. **Ship the Product:** You must ship the product(s) within 14 working days after receiving the return label. Ensure that the product is securely packaged to prevent damage during transit.

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Return Shipping:

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JVshonu will cover the cost of return shipping. However, please note that if the returned product does not comply with our return policy, you may not be eligible for a refund. We recommend following the return instructions carefully to ensure a successful return.

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Exceptions:

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Some products may be non-returnable, especially if they have been opened or used. Please check the product description for any specific return restrictions. Personalized items and promotional materials are non-returnable.

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Shipping Policy Updates:

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Please be aware that our shipping policy is subject to change without prior notice. We encourage you to review our policy each time you make a purchase from JVshonu to stay informed about any updates.

If you have any questions or need further assistance regarding returns, please contact us at [jvshonu@gmail.com]

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Thank you for choosing JVshonu. We appreciate your trust in our skincare products, and we are committed to providing you with the best possible experience.

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Sincerely,

Vanessa Samana  
Owner, JVshonu